In addition, Mute Software Playback 1-2 in this Custom Mix so the VoIP caller(s)/audience cannot hear themselves.ĥ. In this example, we are splitting Line Outputs 3-4 into two mono outputs and using Line Output 3.ģ. In the grey box for Line Output 3 select Custom Mix in order to choose which audio you wish to send to this output (Note: Custom Mixes are disabled at 176.4 & 192kHz)Ĥ. With Line Output 3 selected, ensure Analogue Input 1 is Muted within the Custom Mix.
Under the Output Routing section, choose an output to use. Your screen should look like the screenshot below.Ģ. To start, open Focusrite Control and then go to File > Restore Factory Defaults. However, the same theory applies regardless of whether you are using a VoIP app that accepts two channels of input audio, or you are using a different model interface, although you will likely need to alter the routing accordingly. In the below example, we are setting up a Scarlett 18i20 (3rd Gen) with a VoIP app that only streams in mono and only accepts the first input of a device.
Ensure you have one or two ¼ inch Jack to Jack cable(s) available. Install the latest version of Focusrite Control from here. Please refer to this article for Zoom set up on a Mac. On Mac computers, Zoom will be able to accept audio from all inputs on a device, but there is currently no way to choose which specific inputs you wish to use. * Please note that the below steps are not relevant with Zoom. The steps below will work for most VoIP applications that only accept audio from the first one or two inputs, such as Skype, Teams, Discord, Teamspeak, and Facebook Live. Another advantage of using the steps in this article to set up your audio interface is that you can have a separate mix of audio for what your VoIP audience hears, compared to what you hear in your headphones/speakers which is commonly referred to as a “Mix-minus”. This can be useful for a number of different practices such as video lessons, conference calls, podcasting and even live streaming, where you are using more than two inputs. This article will explain how to use multiple inputs on your interface in Voice over IP (VoIP) applications that will only accept incoming audio from the first one or two audio inputs on an external audio interface. 
Scarlett 2nd Generation 6i6, 18i8, 18i20.
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